Thoughts, ideas, tips and musings as I work alongside small business owners helping them love their businesses back to life!
Retail Is Broken
Retail isn't broken. Shops are.
Lack of imagination about the products that are carried;
The shop environment;
The way we engage with customers;
How we embrace the digital future (which is NOW!).
There's nothing wrong with the capability. There is a problem with the execution.
If we could just fix these four areas, oh what a change there would be in our retail stores!