“I first heard Debra speak at a few different small business seminars before I met her at a function at which we were both doing keynote presentations. Before I met her, I was impressed with her small business knowledge and her ability to cut through the rubbish and deliver good, sound business advice about retailing and customer service. When I finally met her in real life, I quickly realised that wasn’t all just an act. She is one of the best retailing and business minds in Australia and I am happy to have worked with her.”