"How can money be the root of all evil, when shopping is the cure for all sadness..." Elizabeth Taylor
You’re probably asking “Am I supposed to know what my customers say when they leave?”
You might well be thinking:
- I want them to say “Goodbye.”
- Why do they have to say anything?
- I hope my customers leave town!
How could knowing this possibly be important? Why do you want to know what your customers say after you’ve served them?
Easy. It’s a test.