Retail Musings

"How can money be the root of all evil, when shopping is the cure for all sadness..." Elizabeth Taylor

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Blog posts tagged in repeat business
What Do You Want Your Customers to Say After ...

You’re probably asking “Am I supposed to know what my customers say when they leave?”

You might well be thinking:

  • I want them to say “Goodbye.”
  • Why do they have to say anything?
  • I hope my customers leave town!

How could knowing this possibly be important?   Why do you want to know what your customers say after you’ve served them?

Easy.  It’s a test.

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