"How can money be the root of all evil, when shopping is the cure for all sadness..." Elizabeth Taylor
Sometimes we need to draw the line between the upset customer with a legitimate problem and the chronic complainer who consumes our time with unreasonable demands.stop complaining.
First, make sure you’ve got a chronic complainer. Here’s how you can tell:
- They whinge about the way others speak and act toward them, and anything else they happen to think of.
- They blame everything on someone else and don’t think about what they do to correct the situation.
- They often fail to discuss their problems with the right people. Instead, they moan to those who can’t do much to help them with their complaints.
- You’ve tried the usual approaches and nothing seems to work.