ShopTorque

Thoughts, ideas, tips and musings as I work alongside small business owners helping them love their businesses back to life!

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Retail Is Broken

Posted by on in General Retail
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Retail isn't broken. Shops are.

The problem?

Lack of imagination about the products that are carried;

The shop environment;

The way we engage with customers;

How we embrace the digital future (which is NOW!).

There's nothing wrong with the capability. There is a problem with the execution.

If we could just fix these four areas, oh what a change there would be in our retail stores!

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Shopping should be a pleasure for everyone involved - customers, staff and business owners - never a chore.  I spend my time working with retail business owners - helping them love their businesses back to life!  This blog is my thoughts, ideas, tips and  musings on what I find...

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